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Q: When are you new hours effective? |
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A: Our new hours are effective Tuesday evening
February 12th, 2008 at 7:00 p.m. PST |
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Q: Why are you providing this service? |
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A: We understand the frustration our client's
experience when making after hour reservations |
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and want to provide them, and everyone, with
superior customer service. |
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Q: Does this service cost me anything
additional? |
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A: No it does not. Our current structure of
standard agency service fees does not change. |
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Q: Can I make confirmed
airline reservations and have tickets issued at night? |
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A: Of course you can. An e-ticket receipt
would be generated as usual. For paper ticket |
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issuance you would be required to stop by our
office the following business day for pick up. |
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Q: Will you offer additional reservations for
packages, tours, and cruises as well? |
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A: Absolutely! Most all vacation travel is
now automated.
For those reservations that
are not |
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yet automated we will confirm your request the following business
day. |
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Q: Can I call in with just a general
travel inquiry as well? |
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A: Yes, we understand that you may not
be ready to book but need a professional |
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opinion as well. We appreciate your inquiry. |
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Q: If you are too busy to talk with me
will I receive a return phone call? |
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A: Yes we will, within normal phone hours. If
we are not able to speak to you same evening your |
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call will be returned the
following business day. If you prefer we can also send you a
follow up |
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email message as well. |
